NEWS
GoodX Online Short Course: Expanding Your Knowledge to Start Your Own Healthcare Practice
South Africa’s Healthcare Workforce Crisis South Africa’s healthcare sector is facing an...
Top GoodX Features to Improve Patient Satisfaction in 2025
GoodX offers practical tools to help healthcare providers create a more seamless, supportive environment. Here are ten features designed to put your patients first, and help your practice thrive in 2025
How to Prepare Your Practice for the New Year with GoodX
Prepare your practice effectively for 2025 with streamlined solutions for centralised operations, improved patient care, and mobile accessibility. Discover how to optimise your practice for the new year with GoodX – the all-in-one solution for efficiency and growth.
The Benefits of Patient Portals: A Focus on myGC
The healthcare landscape is rapidly evolving, driven by advancements in technology that seek to...
Enhance your Practice’s Workflow Using Electronic Diary Software
Modern healthcare demands innovative solutions to enhance efficiency and streamline patient...
Healthcare and AI: Understanding Its Impact on Medical Practices
Artificial Intelligence (AI) is revolutionising the medical field, offering tools and insights...
The Importance of Patient Scheduling in a Healthcare Practice
An efficient, electronic patient scheduling system is essential to a well-functioning medical...
Understanding PMBs and Their Importance in Medical Practices
Prescribed Minimum Benefits (PMBs) are a cornerstone of South Africa's healthcare system, ensuring...
How to Grow Your Practice’s Online Visibility and Attract New Clients
With numerous strategies available, it can be overwhelming to decide where to start. This guide...
How Digital Tools are Empowering Patients to Advocate for Their Health
The way people communicate with healthcare providers, take control of their health, and make...
The Pill Puzzle: Understanding the Importance of Medication Adherence
Medication adherence, which is also often referred to as medication compliance or persistence,...
Cash Flow Problems in Your Practice? Boost Your Cash Flow Today With These 9 Strategies!
Running a healthcare practice is not always easy, however, cash flow doesn't have to be one of the...
From Appointment Reminders to Health Tips: 5 SMS Templates Reshaping Medical Communication
Every part of our lives, including healthcare, depends heavily on communication in the hectic...
Revolutionising Patient Communication: MyGC is Leading the Way
Physicians and patients must communicate effectively in the ever-changing healthcare environment....
Maximising Efficiency and Security: Best Practices for Managing Electronic Health Records
The transition of medical practices to electronic health records (EHRs) from conventional...
Patient-Centric Practices: The Importance of Enhancing Patient Comfort
The importance of patient comfort in the medical field cannot be emphasised enough. A patient's...
Data Defence in Healthcare: A Proactive Approach to Cybersecurity
Given that the healthcare industry depends more and more on technology to manage patient data,...
Wellness in Practice: Top Tactics to Prevent Burnout in 2024
Physician burnout can result from a variety of obstacles that they encounter in the demanding area...
Tackling Tough Conversations: Strategies for Dealing with Difficult Patients
In the field of medicine, medical practitioners frequently deal with patients who exhibit...
The Transformative Influence of AI in Medicine
In the world of healthcare, artificial intelligence (AI) has become a disruptive force that is...
Web Wisdom for Dentists: Strategies to Shine Bright in the Digital World
In today's rapidly advancing digital landscape, the significance of a robust online presence is...
From Bedside to Bytes: Navigating the Landscape of Virtual Care
In an era where technology is rapidly transforming the way we live and work, the healthcare...
From Stress to Success: Enhancing Practice Productivity with These 4 Techniques
In today's fast-paced healthcare environment, medical practices must continually seek ways to...
Professionalism Redefined: Five Ways to Enhance Your Practice’s Image
In the competitive world of business, your practice's image is a critical factor in its success. A...
Transforming the Healthcare Practice with Paperless Communication & Record Keeping: The GoodX Advantage
In the fast-paced world of modern healthcare, the need for efficiency, accuracy, and...
Rx for Engagement: A Doctor’s Guide to Mastering Social Media
In today's digital age, social media has become an integral part of our lives, extending its reach...
From Paper to Pixels: A Guide to Transitioning Your Medical Practice to Software-Based Solutions
In today's fast-paced healthcare landscape, medical practice software has become an indispensable...
Join the Practice of the Future Conferences and earn CEUs
In a world where positive change and innovation are essential for healthcare practices, we invite...
Connecting with Patients: Why Tailored Communication is Essential for Healthcare Providers
In the healthcare industry, customised patient communication is essential to providing...
Creditors Management with Healthcare Practice Management Software
Managing creditors in a healthcare practice is a crucial aspect of financial management....
Data Protection Awareness Training – Maintaining compliance with the POPIA
As the big hype about the Protection of Personal Information Act dissipates like mist before the...
Discover Harmony: Benefits of linking all your ophthalmic devices to one central place
GoodX Software is excited to announce that we are now an official reseller of Topcon Harmony in...
GoodX Software Practice of The Future Expo
GoodX Software proudly announces that they will be hosting a conference entitled Practice of the Future at Birchwood Hotel, Gauteng.
The 4 Phases of Debt Management for Healthcare Practices
Thinking about debt management is never a feel-good experience. However, debt management is vital for the financial survival of the business that can prevent bad debt and promote a healthy cash flow.
7 Strategies to Improve Your Medical Billing and Claim Processes
As a healthcare provider, you understand the importance of a smooth medical aid claims billing procedure. If cracks in these processes develop, it opens the possibility for mismanagement, additional admin load and it adds a dent in your bank account.
What Is Telehealth and How to Implement it into your Practice?
Telehealth is a relatively new technology, yet few people understand what it is and even fewer understand how it works! Take advantage of this online tool and learn how to implement it in your practice.
Leveraging Reporting to Optimise Your Income
Reporting is the most helpful tool to investigate if all the information was captured correctly and, after that, to provide valuable management information that can potentially optimise income.
8 Important Roles and Responsibilities in a Healthcare Practice
Appointing competent personnel will assist the practitioner in ensuring that all duties are performed and that the practice is thus run effectively and accurately.
Limiting Fraud in the Healthcare Practice
One of the most significant concerns any healthcare practice faces is the possibility of fraud. Practitioners can become so focused on patient care that it is easy to neglect the proper management of financial and other risks.
Embracing New Technology to Optimise Practice Management
The latest trend is that practices are moving towards a paperless environment, which has the benefit of using fewer storage facilities, working from any place at any time, and reducing the risk of information loss or unauthorised access.
Improved Chronic Medication Adherence
The topic of medication adherence can be a challenging one. Patients think they are more adherent than they actually are, and doctors suspect they are not, but have limited time to intervene and even less insight into what really goes on between visits.
A Quick Guide to Multi-Factor Authentication
We’re all familiar with a simple username and password to access important information, devices, and apps – but so are attackers. How can you add an extra layer of security? This is where multi-factor authentication comes in.
How Custom Clinical Forms Save Time and Effort
They say “time is money”, and this principle is crucial for any business that bills according to time. Repetitive procedures and standard forms are the perfect indicators to prompt a practice to re-evaluate its workflow to see if it can save on effort and time.
Healthcare Practice Management in a Nutshell
A healthcare practice management solution will help a practice run effectively and efficiently to provide top healthcare to patients and be financially beneficial.
GoodX Clients Security Upgrade: PostgreSQL12
GoodX maintains and upgrades the security safeguards of the GoodX Cloud and all client’s software hosted on the cloud to satisfy the risk management demands of the Protection of Personal Information Act 4 of 2013 (POPIA).
Your Right to Retain Personal Information
Healthcare practices store a substantial amount of personal information of patients and medical debtors, who are defined as data subjects in terms of the Protection of Personal Information Act 4 of 2013 (the Act).
Calming the POPI Act Frenzy
Although the Covid-19 pandemic has rightly been the dominant focus for healthcare practitioners, the government has not relented on the coming into effect of the Protection of Personal Information Act 4 of 2013 (POPIA).
The Pitfalls of Consent
The pitfalls of consent as a legal ground for processing personal information.
The GoodX Work Training Programme
Do you know what a work training program is? What about its advantages? GoodX has completed its own work training program, which may prove useful to your practice.
Getting Your POPIA Ducks in a Row
Although the Covid-19 pandemic has rightly been the dominant focus for healthcare practitioners, implementing the POPIA requirements is something that every healthcare practice must pursue.
14 Benefits of Facial Recognition in a Medical Practice
Facial recognition technology is upon us in South Africa. Facial recognition is a subset of AI which can be the answer to the increased demand for healthcare services, safety and security.
EMGuidance: Stay Updated with Medicine Information
Finding reliable resources is a tough and time-consuming challenge for any healthcare professional. EMGuidance might be the solution for you.
Improve Your Cash Flow with Medical Factoring
It can be frustrating to wait for medical claims to pay-out. This is where Mettle’s medical factoring comes in as a simple and fast working solution.
Locums in a Time of Crisis: Introducing LocumBase
Struggling to quickly find a reliable locum during the COVID-19 pandemic? LocumBase will take the risk away.
Talk to a Doctor
Looking for an easy-to-use video Doctor consultation application? Talk to a Doctor online, from the comfort of your home, with just a few clicks.
Payment Links: What You Need to Know
Payment links, are they secure? How does one use a payment link? We’ll give you a quick run-down on what they are and which steps you should follow when you receive a payment request from your practitioner.
7 Simple Steps to Understanding Telemed and Payment Links
As a patient, you might be unfamiliar with the online solutions that your practitioner is using, such as Telemed and Payment Links. We will show you just how easy to use and secure these tools are.
Safely Practice Amidst the COVID-19 (Policy Example)
Healthcare professionals have been encouraged to remain open during the COVID-19 pandemic. But how can you help without getting infected? A policy example will be included to assist you.
7 FAQs About the POPI Act in South Africa (2020)
Are you uncertain about the POPI Act in South Africa and need your questions answered? We will be answering the top 7 most frequently asked questions to help you understand the basics.
Role-Based Access Control Explained (With an Example)
Unsure what Role-Based Access Control is? Here we will give you an explanation of what RBAC is, the benefits thereof and an example that can be used in a medical practice.
Data Backup Management for Medical Practices
Backing up your data sounds like a mundane task, but it shouldn’t be taken for granted. It’s an essential strategy for any medical practice in this day and age where technology has become a big part of our lives.
The Advantages of a Cloud-Based Medical Practice
Wondering whether you should take your practice onto the cloud? Here are a few things that you need to know before you do.
What Does It Mean To Have a Patient-Centred Care Approach
As a healthcare professional with your own medical practice, you need to treat it as the business...
Save and Protect Your Data and Finances Through Medical Software
The healthcare industry is data sensitive and technological improvements, such as medical software, have enabled healthcare professionals to use this data to improve their productivity. However, the question comes to mind: how safe is all this data?
Smart Medical Software for Healthcare Professionals in South Africa
Introduction Now, in order to run an efficient medical practice, you might want to invest in a...
The Different Roles and Responsibilities in a Successful Medical Practice
The owner/practitioner of a successful medical practice knows that it’s important to include different roles and responsibilities into the practice’s operations to ensure all duties are taken care of.
How to Build, Grow, and Maintain Your Medical Practice’s Brand
In this blog, we will discuss a few tips/strategies that you can follow in order to build, grow, and maintain your medical practice’s brand. Whether you are trying to revamp your practice’s image or starting from scratch, you can apply the following tips.
Getting Insured: 7 Types of Insurance to Protect Your Medical Practice
We are halfway through the series of opening a new medical practice in South Africa. In this blog,...
Buying or Leasing Your Medical Office Space: Which is Better?
As part of opening your new medical practice in South Africa, the question comes: Should I buy or lease my medical office space? How do you choose which one is better?
Get Registered: What You Need to Know Before Opening Your New Practice
As part of our series on How to Open a Medical Practice in South Africa, there are a few things you need to do before opening your medical practice. We will give you a quick guideline of where you need to get registered in South Africa before you open your doors.
How to Write a Medical Practice Business Plan
Your business plan is a powerful tool. As we mentioned before, your business plan will form your practice’s foundation and guide you through each stage of starting your new practice.
How to Open a Medical Practice in South Africa: A Quick Guideline
It takes years of education and experience to become a doctor. Now it’s time to add your own personal touch and move towards owning your own medical practice.
Online Bookings & Patient Portal
MyGrandCentral is a convenient intuitive online portal for your patients. GoodXweb delivers all the self-help and self-service features patients demand, automated to reduce work for your staff.
Fully Integrated Diary
A powerful and robust diary that is customisable for each user. Customisations include booking statuses, diary display modes, colours and visibility as well as a diary-integrated task list.
Paperless Capability
From link-based home registration and kiosk registration on myGrandCentral, to electronic clinical notes and a purely paperless document manager, GoodX allows for a fully paperless practice.
Customisable Clinical Templates
Customise your clinical templates to fit your practice type, workflow and preferences. It’s a faster, simpler way to capture patient data according to your specific requirements, giving you software that fits your practice.
Electronic Medical Records (EMR)
Implementing an EMR increases medical practices’ productivity and the quality of medical care given to patients. This improves patient care by a reduction in medication errors and duplicates or unnecessary pathology tests.
Easy to Use
GoodX is a web-based system providing easy and fast patient input and billing, real-time medical aid claiming, smooth scripting, electronic pathology test and integrated clinical notes.
Web-based
Access your data from anywhere, anytime from any device. The GoodX solution provides remote, safe storage and access to all your data via the internet. This allows you to access any data from any devices, anywhere, anytime.
Complete Medical Practice Management Solution
GoodX is a complete and unified web application for every role in the medical practice. Simplified billing, flexible scheduling, insightful reporting and easy-to-use patient relationship management tools.
What medical practices should know about self-diagnosis with Dr Google
In an ideal world, the internet would be used by patients merely as a starting point, to ascertain whether a symptom may be serious enough to warrant a doctor’s visit.
Medication non-compliance: Getting patients to follow treatment plans
Although it is the patient’s responsibility to follow treatment plans, when they choose not to do so, their actions may negatively impact the reputation of your medical practice, and end fatally for the very people you’re trying to help.
How medical practices can minimise the risk of being sued
It doesn’t matter whether you were in the wrong or not; all it takes is one disgruntled patient, and your entire life’s work can suddenly be compromised.